Ebenezer Johnson

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I'm thrilled to share my journey with you. Technology has always been more than a career path for me—it’s a way to make meaningful connections, solve real-world challenges, and bring innovative ideas to life.

"Transforming ideas into impactful IT solutions by delivering innovative, secure, and user-centric systems that empower businesses and individuals to thrive in the digital age."

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About Me

Introduction

I’m Ebenezer Johnson, a recent graduate from the Computer Information Technology program at Lethbridge Polytech, specializing in network and systems administration. With hands-on experience in network setup, server configuration, and web development, I bring a practical and solutions-driven approach to IT challenges. My technical foundation is built on solid training in areas like system security, web server management, and CRM systems.

My Journey

My career in IT began as a PC technician in Ghana, where I honed my skills in hardware installation, network setup, and troubleshooting. This experience taught me the value of attention to detail and resilience in finding solutions. After two years, I moved to Canada, working at The Brick in Lethbridge as a merchandising associate, where I developed strong customer service skills and gained an eye for presentation and organization.

Educational Background

Computer Information Technology Diploma

Lethbridge Polytechnic | 2023 - 2025

Pursued a diploma that emphasizes hands-on training in network and system administration, programming, and IT support. The program includes coursework in web development, cybersecurity, database management, and advanced networking.

Skills Highlight - Programming Languages, Server administration, Networking, IP Addressing, Computer Hardware, Troubleshooting

Network Technician Certificate

Cisco Network Academy | In-Progress

Actively completing a certification program designed to build expertise in networking technologies, including configuring, troubleshooting, and maintaining networks. This program aligns with industry standards, ensuring practical skills in areas such as LAN/WAN, routing, and switching.

Skills Highlight - Server administration, Networking, IP Addressing, Computer Hardware, Troubleshooting

Work History

Computer Technician

Ofo-Computers | February 2021 – July 2023

Performed installation, maintenance, and repair for complex internal computer hardware and software applications, achieving a 95% first-time fix rate for technical issues.
Configured computer networks and internet connectivity for small businesses, successfully connecting an average of 10 devices per site and improving network efficiency by 20%.
Managed data backup, recovery, and file sharing solutions ensuring data integrity for clients, with a success rate of 99% in recovery scenarios.

Night Merchandising Associate

Princess Auto | Lethbridge | April 2024 – Present

Restocked and organized over 1,000 items per night, ensuring shelves were fully replenished and ready for opening hours, reducing stockouts by 15%.
Collaborated with team members to complete nightly tasks 20% faster, ensuring deadlines for store readiness were consistently met.
Executed floor resets and visual merchandising displays for new product launches, driving a 10% increase in early morning sales.

Associate Merchandising

The Brick | Lethbridge | September 2023 – September 2024

Managed inventory and generated reports to track stock levels and discrepancies, reducing inventory errors by 10% through precise record-keeping and audits.
Created and maintained visually appealing merchandise displayscontributing to a 15% increase in foot traffic and sales for promoted items.
Assisted customers with item pickups for large orders, handling an average of 70 pickups per week and improving customer wait times by 20%.